Under The Microscope


Archive for the ‘Employee Milestones’ Category

Muito Obrigado, Aaron!

We’re celebrating five years of great support from Aaron!

It’s always exciting to celebrate the employee milestones of our teammates, and today, I get my first shot at authoring one of these posts. We’re very proud to share that our “newest” support tech, Aaron Wasserman, has reached an impressive five years of service with Rogue Amoeba.

Making a Team of Three

At Rogue Amoeba, we’ve always had fast and responsive customer support. For many years, the job was handled by just one person, but it grew to a duo in 2017. That worked well for several years, until the rapid expansion of remote work caused by COVID-19 led to a substantial increase in demand for our products. The corresponding increase in customer support needs meant expanding to a full-time team of three.

When I was promoted to manage the support team, I took the lead in the hiring process. We had multiple good candidates, but Aaron’s prior background in operations made him a strong fit. His genuine care for the people he’d be helping also shone through, and we were glad to have him join us full-time in the spring of 2021.

Since coming on board, Aaron’s done far more than simply help customers. He consistently brings ideas forward — feature requests, suggestions from beta testing, thoughts on how we work internally — with a frequency that speaks to genuine investment in the company. That initiative has pushed us all to think harder about what we’re building and how we’re building it.

Of course, helping customers directly is a big part of the job. I ran some numbers, and found that Aaron has helped over 15,000 users of our products so far in his tenure. That’s an impressive number, and one that increases steadily each day. Beyond the tally, what really stands out is the patience Aaron brings to each conversation, and the care he takes to get things right for the folks who rely on our software.

A Well-Traveled Tradition

We have some traditions in honoring five years of service at Rogue Amoeba, including a one-of-a-kind card from our designer, as well as our famous challenge coin.

We also like to provide a personalized gift. For my five year anniversary, I received a wonderful bag, and we figured it could be a new Support tradition when Robert reached his own five year milestone. However, Aaron’s already something of a bag connoisseur, with a sizable fleet in regular rotation. Given that, we’ve gone with some other travel accessories to complement his collection.

Muito obrigado!

As a virtual company, the employees of Rogue Amoeba live all over the world. From his own home in Portugal, Aaron brings a unique perspective to assisting our global customer base. And while Aaron does receive kind words from our grateful users across email, I also wanted to express our appreciation publicly for the five impressive years he’s had so far here at Rogue Amoeba.

Thanks for everything you do to improve the Rogue Amoeba experience, Aaron! Both our software and our company are better because of you, and we look forward to much more great work together.

Lee Falin’s Tenthish Anniversary

Cheers to Lee on his ten* year anniversary with Rogue Amoeba!

Way back in 2009, we welcomed Lee Falin to the Rogue Amoeba team. In 2014, we celebrated his fifth anniversary with the company. Now, in 2026, it’s time to celebrate his tenth anniversary. What?

A Temporal Anomaly

Lee’s employment history at Rogue Amoeba could best be described as complicated. He’s done full-time work, part-time work, and contract work. There have been multiple opportunities that pulled him away completely, only for him to find his way back.

When Lee last rejoined the company in 2023, we hoped to incentivize him to stick around longer. We thus told him that if he made it to 2026, we’d mark his 10 year anniversary with the company, some 17 years after he was first hired. Hey, who’s going to stop us?

Lee’s Work

Lee initially handled Rogue Amoeba’s support needs, and like every member of our top-notch support team, he was great at helping customers directly with our products. After a little over a year, however, he switched to a programming role. In that role, he’s been able to have a big impact, in a wide variety of ways. In fact, he’s worked on MacOS, Windows, Linux, iOS, Android, and our web server. That’s quite the range!

For several years, Lee served as a product lead on the now-retired Airfoil for Windows. On the Mac, he’s also done extensive work on both Airfoil for Mac and our audio editor Fission.

When not focusing on a specific product, Lee has also worked on key components used across apps. To name just one example, the centralized Permissions window he built is found in each of our products, and it’s consistently been lauded by users. When people express appreciation for a Permissions window, you must be doing something right.

Farrago’s “Permissions” window

Lee has also done a substantial amount of server-side work. If you’ve ever purchased a product in our store, or used our support form, you’ve silently triggered a whole lot of backend systems created by Lee. More visible is our Customer Dashboard, a full-fledged web app he built.

Lee has always been a pleasure to work with, and he’s always improving. Of note, he’s gained the ability to accommodate changing requirements. We work hard to plan ahead, but the full scope of a problem isn’t always clear up front. Lee’s become quite good at iterating so we can get where we need to, and I now view it as a particular strength. In tandem with that, he’s always had a finely tuned sense for quality, and doesn’t stop until he’s met it.

Closing

Lee has been a terrific part of our team for a decade and then some. Seventeen years after Lee was first hired, I’m delighted to be able to celebrate this quirky “ten year” anniversary. Will we celebrate his fifteen year anniversary in a more normal timeframe? I certainly hope so. Check back in 2031.

A Great-Looking Decade

We’re celebrating ten years with our ace designer, Neale!

Back in 2020, we were delighted to celebrate Neale’s fifth anniversary as Rogue Amoeba’s designer. It’s now 2025, and he’s still here doing stellar work. That means it’s now time to celebrate a full decade of Neale Van Fleet!

When you’re using one of our apps, perusing our website, or check in with us on social media, you’re undoubtedly looking at something Neale created. That’s even true of this laudatory blog post, which recycles his artwork from past posts.

Major App Updates and More

Since we last feted Neale, we’ve shipped three massive new app updates, and he led the design of all of them.

When compared against the revolutionary version 3, Audio Hijack 4 was more of an evolutionary update. With over 100 new features, however, it was still a massive design job. Neale rose to the challenge. I always enjoy his design evolution posts, but The Design of Audio Hijack 4 is a particular favorite.

After that came Farrago 2. Neale’s idea to allow the use of emoji on tile faces was a stroke of genius, making it possible for tiles to appear distinct while still maintaining an overall uniform look. He talked about that, and much more, in “The Design of Farrago 2”. That post delightfully details how he managed to make a soundboard app so visually appealing.

We’ve also had dozens of point updates to our apps, and improvements like the sleek new Permissions window certainly didn’t design themselves. A few years back, Neale even went from designer to sound designer when we made the confetti in our License window accessible.

Digital confetti banner

If you’re curious what that means, click the banner to read all about it.

Whimsical Things

We try to have a good amount of fun here, and Neale’s no stranger to that either. You might recall our Historic Screenshot Archive, which displays hundreds of images from 23+ years of Rogue Amoeba software. In addition to helping set that up, Neale also created some fun images to display on social media.

Last year, Neale added a special exhibit dedicated to Ammo the Amoeba. That page features dozens of assorted images of our mascot, and it’s a delight.

A humorous imagining of Loopback on a floppy disk

Even more delightful was Neale’s series on “The Least Likely Ways to Install Rogue Amoeba’s Apps”, like the goofy floppy disk seen above. If you missed that, you’re really in for a retro treat.

So Much More

Neale’s work encompasses far too much to list it all. Day in and day out, his work is outstanding, and we’re lucky to have him. Our users are too!

A Beautiful Award for Beautiful Work

Long-time readers might remember just how Rogue Amoeba celebrates a 10th anniversary: With a bespoke silver token. Neale’s was once again handcrafted by Quentin in his home forge, and it’s as beautiful as ever.

Neale is a particularly worthy recipient of this award, because he designed the logo it represents. We hope it brings him a feeling of pride., because we’re tremendously proud of his great work.

Closing

It’s an honor to be able to celebrate so many employee milestones here. The team that makes the products you use every day is second to none, and it’s a privilege to be able to work with them for such long tenures. Neale is no exception to that.

So thank you for ten great years, Neale, and here’s to many more to come.

CBXV

Chris Barajas is the inaugural member of Rogue Amoeba’s 15 (!) year club. Wow!

As you may already know, I relish the chance to celebrate employee milestones. Making outstanding audio tools requires an outstanding team, and we’re honored to work with such stellar staff. We’re particularly proud that so many of our employees have long tenures with us. Today, I’m delighted to induct the first member into Rogue Amoeba’s 15 (!) year club: Chris Barajas.

Looking Back at Fifteen Great Years

Way back in 2010, Chris joined us to handle all of our front-line support. In that role, he answered countless emails and assisted tens of thousands of users in getting the most out of our products. That work alone is worthy of much acclaim, but it’s only part of how Chris has contributed to Rogue Amoeba’s successes.

In 2017, our lone Support position grew into a two-person team. Chris and Robert Charlton worked side-by-side, but Chris’s years of experience enabled him to take the lead on many things. For several years, Chris and Robert acted as a fantastic tag team. In 2020, however, the COVID-19 pandemic in 2020 lead to a huge uptick in usage.

At that point, our Support team grew to three. Soon after, Chris was promoted to the new position of Support Manager. He’s been officially leading the Support team ever since, continuing to answer customer emails while also guiding our renowned Support operation. Chris now works on a wide variety of related tasks, from streamlining tools to help customers to refining our marketing. His direct contact with customers continues as well, making him an invaluable part of our product development cycle.

For fifteen years and counting, Chris has helped shape Rogue Amoeba. We couldn’t be more pleased to celebrate him today.

The Watch Anniversary

In honor of this anniversary, we recently presented Chris with some gifts. Everyone appreciates a nice monetary bonus, and the custom cards our designer Neale creates are always tremendous as well:

A lovely custom card for Chris

To commemorate his decade and a half with the company, we also wanted to provide Chris with a special object. Knowing that 15 years is the watch anniversary, we decided an Apple watch would do nicely. Do note the capitalization there, though, because we’re not talking about a smartwatch. Instead, we tracked down the original Apple watch:

The original Apple watch

Here’s a closer look:

The original Apple watch, close up

This strange beauty was a promotional giveaway way back in 1995. And speaking of capitalization, this watch’s original band even correctly uses an uppercase “M” in “MacOS” (or maybe that’s “Mac OS”? Still good!):

The Apple watch’s band, with the text “MacOS” on it, including a capital letter “M”.

That text is actually rather incongruous, because the Mac’s operating system was still called “System 7.5” in 1995. That didn’t change until 1997, with the arrival of Mac OS 7.6.

Odd branding aside, this watch is both a functional timepiece and a charming reminder of years gone by. Chris’s career has been tied to Apple and the Mac, and this memento is a tribute to his fine work over many years. We hope it brings a smile to Chris’s face, whether he’s wearing it or just glancing at it on a shelf.

Three Cheers for Chris

Chris’s tenure spans almost two-thirds of Rogue Amoeba’s existence, and his impact in that time has been immeasurable. In countless ways, Rogue Amoeba is better because of Chris. So on behalf of the entire Rogue Amoeba team, I want to express our tremendous appreciation. It’s been a privilege to work with Chris since 2010, and we hope for many great years to come!

Congratulations and Thank You, Nathan

Celebrating Nathan Tiddy’s five year anniversary with Rogue Amoeba!

Last year, we hit another employee milestone here at Rogue Amoeba and today, we’re finally getting around to properly celebrating it. This time, we’re honoring Nathan Tiddy for five years (and more!) with the company.

A Look at Some of Nathan’s Work

Nathan’s done a lot of work in his time at Rogue Amoeba. Here are just some of the major projects he’s brought to life.

SoundSource 4 and SoundSource 5

Prior to joining on here, Nathan had developed an audio adjuster called “menuBUS”. That work made him a great fit to helm the overhaul to SoundSource we had in the works. With Nathan’s help, our small little audio utility graduated into a robust sound control application. We shipped SoundSource 4 less than a year after Nathan was hired. With it, Mac users gained powerful new control over all their audio, including per-application adjustments and the ability to adjust any audio with effects. Nathan fought hard for those audio adjustments to include Audio Unit effects, and countless users are glad he did.

SoundSource 4 was such a hit that it brought a deluge of feedback full of feature requests and suggestions. We generally space out our major product versions, but neither the people nor Nathan could be denied. Just 17 months after SoundSource 4 had shipped, we were ready to release SoundSource 5. This version improved audio effects substantially, and made SoundSource easier to use by automatically tracking what apps were producing audio. It also formed the foundation for several years’ worth of further updates and improvements, and Nathan’s led the way on all of those.

SoundSource has a large and growing user base, and it’s thanks to Nathan’s hard work.

Farrago 2

While SoundSource is the product over which Nathan has had the most influence, his work on Farrago has been key as well. His first shipping code after joining us in 2018 was found in our soundboard app, where he was responsible for the app’s MIDI support.

A few years later, Nathan took over lead development of the app as we worked to level up to version 2. That update shipped last year, and it included more external controls, including Stream Deck and OSC, as well as Shortcuts support, and much more. Nathan built on top of the app’s solid version 1 (created by veteran dev Grant Farr), and took the app to new heights.

Audio Hijack’s “Transcribe” Block

Nathan has also done a fair amount of R&D for us here at Rogue Amoeba, but that work hasn’t always seen the light of day. Late last year, however, we were thrilled to be able to wrap some of his work into a shippable package: Audio Hijack’s Whisper-powered “Transcribe” block. That block is still in public beta, but it’s already helping countless users transcribe audio to text, and we’ve got plans for further improvements in the future as well.

Thank You, Nathan

Nathan has led the way on major enhancements across multiple products. If you’re a Rogue Amoeba customer, it’s a good bet you’re benefitting from some of his work. What you don’t know is what a pleasure Nathan is to work with, nor how quickly he can crank out new code, or prototype ideas we’re considering. He’s a great asset to the company, and we’re thrilled to have him.

A picture of a card and challenge coin, presented to Nathan

I look forward to many more great years ahead, as we continue working together to develop the Mac’s very best audio tools. Thank you, Nathan! We’re honored to have you on our team.

A picture of a card and challenge coin, presented to Nathan