Under The Microscope

Our New Customer Dashboard

Get access to full details for all your Rogue Amoeba purchases.

Recently, we created a new web tool aimed at helping our existing customers. Our Customer Dashboard now provides fast access to details on all purchases you’ve made from Rogue Amoeba, including your personalized license keys, as well as relevant download links. Here’s what it looks like:

If you’re an existing customer, check it out yourself right here:

Visit the Customer Dashboard

You won’t need an account or password, just your email address. Enter the address you used to purchase, and you’ll receive an email with a link that lets you access the dashboard.

Once inside, you can:

Retrieve Lost Licenses

If you ever lose your license keys, the dashboard will get you set. Your exact license keys are displayed here, and it’s easy to copy the name and code to unlock your apps.

Download Software

No matter how long ago you purchased, we always provide you with access to your software.1 In the Customer Dashboard, the Download buttons shown with each license make provide you with the latest version that license can unlock.

View Purchase History

The dashboard also provides a de facto record of your purchases. See everything you’ve bought from Rogue Amoeba in one place, as well as when you bought it.

Update Your Email Address

Last but not least, you can now control the email address under which your purchases are stored. If you bought under multiple addresses over the years and want to combine things, or need to move all your purchases to a new email address, you can now do so easily.2 Click the Update button to get started.

There When You Need It

This tool isn’t something we expect folks to use often, but it’s an important one nonetheless. When you update to a new Mac, the dashboard will make it a snap to get up and running with our apps. And if you ever need to locate a lost license key or access the correct download, the Customer Dashboard will be ready for you.


Footnotes:

  1. That’s true all the way back to our original customers who purchased Audio Hijack 1 way back in 2002. The collection of compatible versions on our Legacy page is comprehensive. ↩︎

  2. If you no longer have access to the email you used to purchase, we’ll need to get you set manually. Contact us directly with your new address, and be sure to include your old email address so we can locate your information. ↩︎

A Call for Beta Testers

Come help shape the future!

As mentioned back in January, we’ve working on some big updates to Audio Hijack, Loopback, and SoundSource. While those updates are still some ways off, we’re now looking to recruit some folks to help us test things before they ship to the general public.

In the near future, we’ll distribute private betas to a small number of testers running MacOS 15 (Sequoia). If you’re interested in being part of that group, apply through our form.

In your message, be sure to include:

  • Your exact current version of MacOS

  • Your favorite kind of bird

Update (April 13, 2025): We’re all full up on testers for now, but keep your eye on this blog for more news in the months ahead.

We’ll get in touch with chosen applicants later this month, so watch your inbox. If you don’t hear from us, just keep an eye on this blog for more updates.

MacOS 15.4 Brings A Key Audio Bug Fix

We recommend updating to MacOS 15.4 now.

MacOS 15.4 is the latest major update to MacOS 15 (Sequoia), and we’re very glad to see it. Though MacOS 15.3 didn’t include any known audio fixes, today’s update includes a key audio-related bug fix to the operating system.

Audio Playback, Particularly in Safari, No Longer Cuts Out Unexpectedly
Previously, a MacOS bug had the potential to cause cutouts when audio was being captured by another application. This was most often heard (or not heard) with Safari, when playing media in multiple tabs or windows. SoundSource users were the most impacted by this issue, but any of our audio capture products could be affected.

For: Airfoil Audio Hijack Loopback Piezo SoundSource

Update Now

We strongly recommend updating your Mac to MacOS 15.4 to get the best experience when using our apps. We also recommend using the latest versions of our own products, by selecting Check for Updates from within the app.

SoundSource 5.8 Tightens Things Up

We’ve got bug fixes galore!

Header image featuring SoundSource’s magic wand logo, as well as a whimsical wrench

We’ve just shipped SoundSource 5.8, another free update to our popular audio control utility. This release spent a lot more time in the workshop than usual, but we think you’ll appreciate the substantial bug fixes and improvements it got as a result.

This update hammers out issues that previously led to excessive CPU usage. It also fixes problems where audio could glitch or be cut off prematurely. Cross-compatibility with other audio tools has been improved as well.

Across the entire app, bolts were tightened and rough edges were sanded down. In fact, SoundSource 5.8 features of almost three dozen fixes and improvements. Heck, even the app’s About box got a snazzy refurbishment.

SoundSource’s new About box

This update is the latest in our continual effort to make our software the best it can be, and we encourage you to update now. Existing SoundSource users should choose Check for Updates from the Settings window in SoundSource to get this free update immediately.

If you’re not yet using SoundSource, learn all about it on its product page, and download the free trial. Get superior sound control for your Mac today!

Terrific Transcription Updates Available in Audio Hijack 4.5

Audio Hijack’s “Transcribe” block is better than ever.

Audio Hijack is well-known for its ability to record any audio on your Mac, but that’s not all it can do. For instance, the built-in Transcribe block enables you to convert spoken audio into text. Whether you’re a podcaster looking to generate a transcript for your show or an office worker who can benefit from your own automated stenographer, Audio Hijack and Transcribe are ready to assist.

With the release of Audio Hijack 4.5, we’ve made several key improvements to Transcribe.

Faster and More Efficient, Thanks to Metal

Metal is a technology from Apple which allows apps to directly access your Mac’s GPU for fast rendering and complex calculations. We’ve now updated Transcribe to take advantage of Metal, for faster and more efficient processing on all Apple Silicon-based Macs.

When using the new Metal-enhanced Transcribe in Audio Hijack 4.5, you’ll see markedly lower CPU usage. In addition, your transcriptions will now finalize much faster, often almost instantly. It’s quite an advancement.

An Updated Template

When the Transcribe block was introduced, we also added a new Transcribe template to Audio Hijack’s Template Chooser window to help you get started. That template has now been improved to clean up audio before feeding it to the Transcribe block:

Audio Hijack’s “Transcribe” template

With the new Transcribe template, your transcripts will be more accurate than ever.

“Beta” No More

When the Transcribe block first shipped, we worried it wasn’t quite polished enough for a fully supported release, so we attached a “Beta” label to it. Our concerns proved quite unfounded, as countless users have made great use of Audio Hijack’s transcription functionality without incident. We’re delighted to remove that beta label now, and provide full support for Transcribe.

Download Audio Hijack 4.5 Now

These updates are immediately available in Audio Hijack 4.5, a free update for all existing users of version 4. Select Check for Updates from the Audio Hijack menu to download it now. If you’re new to Audio Hijack, visit its product page to learn more, then download the free trial to test it out.