Our New Customer Dashboard

Recently, we created a new web tool aimed at helping our existing customers. Our Customer Dashboard now provides fast access to details on all purchases you’ve made from Rogue Amoeba, including your personalized license keys, as well as relevant download links. Here’s what it looks like:

If you’re an existing customer, check it out yourself right here:

Visit the Customer Dashboard

You won’t need an account or password, just your email address. Enter the address you used to purchase, and you’ll receive an email with a link that lets you access the dashboard.

Once inside, you can:

Retrieve Lost Licenses

If you ever lose your license keys, the dashboard will get you set. Your exact license keys are displayed here, and it’s easy to copy the name and code to unlock your apps.

Download Software

No matter how long ago you purchased, we always provide you with access to your software.1 In the Customer Dashboard, the Download buttons shown with each license make provide you with the latest version that license can unlock.

View Purchase History

The dashboard also provides a de facto record of your purchases. See everything you’ve bought from Rogue Amoeba in one place, as well as when you bought it.

Update Your Email Address

Last but not least, you can now control the email address under which your purchases are stored. If you bought under multiple addresses over the years and want to combine things, or need to move all your purchases to a new email address, you can now do so easily.2 Click the Update button to get started.

There When You Need It

This tool isn’t something we expect folks to use often, but it’s an important one nonetheless. When you update to a new Mac, the dashboard will make it a snap to get up and running with our apps. And if you ever need to locate a lost license key or access the correct download, the Customer Dashboard will be ready for you.

Footnotes:

That’s true all the way back to our original customers who purchased Audio Hijack 1 way back in 2002. The collection of compatible versions on our Legacy page is comprehensive. ↩︎

If you no longer have access to the email you used to purchase, we’ll need to get you set manually. Contact us directly with your new address, and be sure to include your old email address so we can locate your information. ↩︎