I've spent some years in music software customer support so I can appreciate the dedication Chris has for his job. It can be challenging at times. When I was working for Emagic I had to explain to a user that I couldn't help him figure out how to program his synthesizer that wasn't an Emagic product. He promised to find our office and come in and kill me.

I've received great support from Chris a few times dating back to December 2010. Congratulations, Chris, on the great job.