Bob: That's an unfortunate consequence of Sirius + XM's move to a merged service, SiriusXM. While it's much the same for listeners, of course, this is a different service running on the backend. We lose all account information from the old Sirius (or old XM account), and you need to start fresh with SiriusXM. This is less than ideal, but it should be a one-time issue.

All: I'm closing the comments now, to prevent further support requests here. Again - if you have any issues, contact us directly, and we'll work with you: