Mark Grimes: The iPhone, by default, doesn't provide any way to play other audio formats. To get additional functionality requires having additional software (to handle the stream types), built in to each individual application.

On the Mac, you can install a QuickTime plugin (like Flip4Mac) and get Windows Media playback in anything using QuickTime. That's not possible on the iPhone.

At this time, Radioshift Touch supports just MP3 streams. We'll see what happens in the future, with supporting other formats. Unfortunately, neither Windows Media Audio nor RealAudio are open formats, making them more difficult to support.

Josh: Thanks for the praise and support! All times shown in Radioshift for Mac are local - the time zone adjustments have been made for you. So if a program is broadcast from Point A at 10 PM (their local time) and you're 5 hours behind, at Point B, it will start recording at 5 PM (your local time). Make sense? Basically, you shouldn't even need to adjust anything at all.

If you need more assistance, just contact support directly for more rapid help!

rg: "Shafts" implies this is done intentionally, and that couldn't be more wrong. We absolutely want to delight all our users, in the US and abroad. The issue here is that the BBC provides streams in only Real and Windows Media formats, and we can't tune those currently. There's nothing intentionally vindictive or even dismissive here - we simply support MP3 stream for now, and that's all.

Further, this is why we provide the station browser (and would love to provide a free trial as well), so you can see what's up. As far as removing it from the UK store, however, I disagree with that idea fully. While the amount of UK specific content may not be what you'd like, there are still thousands of streams from around the world. Preventing UK listeners from being able to tune in to stations from America, South Africa, or anywhere else doesn't accomplish anything.

marc in pdx: I'd absolutely love to provide a discount for all our users, particularly those who own Radioshift for Mac. Unfortunately, Apple has no support for coupons or discounts. They control the exclusive distribution method, meaning we can't sell the software to you any other way, and they don't provide us with a mechanism for discounts. If this costs us some sales, it means everyone is losing, even Apple.

ejp: Like I said above, the issue is simply one of stream formats. Wunder Radio appears to support Windows media streams, while we currently do not. We'll see what happens in the future there, but it's not something that can just be instantly enabled.

Aaron: As I noted above, Free or $0.99 is just not sustainable. We believe $9.99 is a very fair price, though it may be higher than what some competitors charge. We'd prefer to have a sustainable price that can lead to many future updates than to leave you stuck with a piece of software that never gets updated.

As we add more functionality over time, perhaps that price point will seem worth it to you as well.

Ag: Thanks for the praise! I'm not quite sure I follow - what exactly are you looking for? My experience with HD Radio is fairly limited.

Gary: Believe me, we really do want to offer this, but our hands are tied by Apple (see above).

As for a free trial version, this too is quite difficult (though not impossible) under Apple's rules. We'll see what happens there.